Contact
Contact the Jelly Force Desk at Jellyforcebalance
Quick answer
Two routes exist and they do different jobs. The order desk on +1 (302) 200-3480 handles orders, tracking, changes and refunds. The website inbox [email protected] handles pages, typos and privacy, Mon-Fri 9:00am-5:00pm ET, and cannot see an order at all. Returns go to 1775 Broadway, Floor 8, New York, NY 10019, USA.
Five routes, and what each one covers
Pick the route by what you need settled, not by which address is easiest to find.
| Route | What it handles | What it cannot do |
|---|---|---|
| Order desk, +1 (302) 200-3480 | Orders, tracking, changes, cancellations, refunds | Answer questions about this website or its wording |
| Website inbox, [email protected] | Page errors, typos, privacy requests, press | See an order, a parcel or a payment |
| Sales email, [email protected] | The seller's own inbox for purchase questions | Nothing about this site's pages is handled there |
| The 888 number on the label | The distributor that placed the product on the market | Take an order or start a refund for this desk |
| Returns address, 1775 Broadway, Floor 8, New York, NY 10019, USA | Bottles coming back inside the window | Serve as a general mailing address |
The split matters most on a refund. A message to [email protected] asking where a parcel is will get a polite reply and no tracking number, because the inbox has no order system behind it.
Anything involving money, a parcel or a cancellation belongs on +1 (302) 200-3480.
The order desk, and what to have ready
Every refund step starts with that call. The bottles go back afterwards, with the order ID inside the parcel, and tracking on your side of the journey.
The guarantee page sets out the scope of the window and what money-back does not cover.
The website inbox and its hard limit
[email protected] is staffed Mon-Fri 9:00am-5:00pm ET. It reads every message about the pages on this site and it has no view of a single order.
That is a structural limit rather than a policy. Orders are taken on the seller's checkout, so no order record ever reaches this website.
Useful messages for that inbox are specific: the page address, the sentence that looks wrong, and what your bottle says instead.
- It cannot look up an order ID, a payment or a delivery date
- It cannot cancel, change or refund an order
- It cannot release a laboratory result, because none is published
- It cannot give medical advice about the blend or your medicine
Two addresses, two jobs
| Address | Purpose | What not to send there |
|---|---|---|
| 477 Madison Avenue, Floor 6, New York, NY 10022, USA | The office address published for this desk | Bottles, returns or anything needing a signature |
| 1775 Broadway, Floor 8, New York, NY 10019, USA | Returns, inside the money-back window | General correspondence or press requests |
| Info Wealth CO, Pinellas Park, FL 33781 | The distributor block printed on the wrap | Refund parcels for an order placed through this site |
The number printed on the bottle
The wrap prints Info Wealth CO, Pinellas Park, FL 33781, 888-338-0317 (as printed on the label). That 888 number belongs to the distributor and appears on the label for regulatory reasons.
It is a reasonable route for questions about the product itself: the wording on the wrap, allergen handling, the facility, or a complaint about a batch.
It is the wrong route for an order placed here. The distributor has no view of this site's orders, and the order desk on +1 (302) 200-3480 does.
What to include, message by message
- Refund or cancellation: order ID, full name, email, purchase date. Call +1 (302) 200-3480.
- Return parcel: your full name, email, and order ID inside the box, and a tracking number kept on your side.
- Page correction: the page address, the sentence, and what your bottle prints instead. Send to [email protected].
- Privacy request: the email address you wrote from, and what you want done. Send to [email protected].
- Allergen or ingredient question for the maker: ask the distributor in writing, and keep the reply.
- Press or partnership: the outlet, the deadline and the question, to the website inbox.
Each of those takes one message. The routes are separate on purpose, and a message on the wrong route costs a day rather than a week.
Answers that are already written down
Thirty-five short answers
The panel, the blend, daily use, safety, packs, delivery and the window.
Read more →Delivery questions
Ships from the US unless the sales page says otherwise, tracking in the order email, and the parts that are not published.
Read more →The refund route
60 days from purchase, the call, the parcel and the timing of the credit.
Read more →Checking one of those three first usually beats waiting for a reply. The refund page in particular has the whole sequence in order.
What happens after a correction arrives
The message is read against the wrap
A reported sentence is checked against the bottle wrap and the supplied sales material before anything is edited.
The bottle wins any disagreement
If your wrap prints something different from this site, the page changes. No reader is asked to trust a web page over a label.
The figure or sentence is rewritten
Numbers are corrected in place, and the update date at the top of the page moves to the day of the change.
Anything unconfirmed becomes a blank
Where a fact cannot be confirmed from the wrap or a public source, the page prints not published rather than a best guess.
You get the answer back
The reply says what changed, or why nothing did. Both go out from [email protected] during staffed hours.
Order problems do not follow that path, because this site holds no order records. They go straight to the order desk on +1 (302) 200-3480.
What this desk does not publish about contact
- Call hours for the order desk: not published
- Email reply time: not published
- No live chat, ticket portal or social media support channel is published
- No named staff member, manager or medical adviser is published
- No fax number, WhatsApp line or postal reply address for the website inbox
The published routes are the ones above. Anything else offering support for this product should be treated as unverified, including a marketplace listing with its own contact form.
The where-to-buy page explains why one authorized route keeps the order desk and the refund window attached to a purchase.
Questions about reaching the Jelly Force desk
Which number do I call about my order?
+1 (302) 200-3480. That is the order desk from the sales page: orders, tracking, changes, refunds. Have your order ID from the confirmation email in front of you before you dial.
Why can the website inbox not see my order?
Because orders are placed and stored on the seller's checkout system, not on this website. That inbox covers website questions: pages, typos, privacy and press.
What is the 888 number on the bottle?
The distributor's own line. The label prints Info Wealth CO, Pinellas Park, FL 33781, 888-338-0317 (as printed on the label), and that company placed the product on the market. It is not this desk and it is not the order desk.
Where do I mail bottles for a refund?
1775 Broadway, Floor 8, New York, NY 10019, USA. Put your full name, email, and order ID in the parcel. Buyer pays return shipping; use tracking, and the office address is not a returns address.
Is there a phone number for website questions?
No. Website questions go to [email protected]. No separate line, live chat or support portal is published for this site.
How long does an email reply take?
No reply time is published. The inbox is staffed Mon-Fri 9:00am-5:00pm ET, so a message sent late on Friday waits for Monday.
Can I ask about allergens?
Ask the distributor in writing rather than this desk. Allergen statement: not published, so nothing on the wrap answers the question and nobody here can answer it for the manufacturer.
What should a refund call include?
Your order ID, the name on the order and the purchase date. The window is 60 days from purchase, and the refund page lists the steps in order.
The order desk
Buy Jelly Force through this desk
Four pack sizes, 30 gummies to a bottle. The order page carries the current prices and every order is covered for 60 days. Need to ask something first? +1 (302) 200-3480.
Keep reading
Jelly Force Refund Policy
The refund procedure as a numbered policy: the deadline, the parcel, the costs, the schedule and the ways a claim stalls.
Read →AnswersJelly Force FAQ
Thirty-five short answers, each one clear about whether the fact comes from the label or from nowhere.
Read →CompanyAbout Jellyforcebalance
Who publishes this site, how it earns money, and the five editorial rules that decide what appears here.
Read →